New Product Development Process Risk Investigation and Evidence Based Analysis

New product development must be front loaded with risk analysis and testing to ensure that the eventual release of the product/service does not have undesirable failures. This workshop is intended to step through the development process, detailing the project and product risk analysis and exploring the various methods and tools used in or to provide compelling evidence for successful product launch. Discussion of control points relative to gate releases and audits are included to help guide the practitioner through the process and ensure that the necessary progress is being made.

Course Outline:

1. Objectives
2. Motivation
3. Strategic significance- mission
4. Overview of the product development process
5. Suppliers
6. Competing concepts
7. Advanced engineering
8. Gates and audits
9. Tools and methods
   • Risk analysis
     • Program
     • Project
     • Product
10. FMEA timing and control points
11. Testing regimens and collected evidence
    • HALT
    • ALT
    • DOE
12. Reliability growth demonstration
13. V&V
14. Reliability demonstration testing

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Root Cause Analysis and Problem Solving

This workshop has been developed to assist practitioners that are interested in further developing their skills in the area of Root Cause Analysis, problem solving, decision making and evidence based analysis. The workshop introduces a prescriptive approach for investigating causes and is focused on the ability of the practitioner to effectively facilitate the process. The value of having a strong facilitator performing the causal investigation has the added value of improved effectiveness and efficiency. This workshop focuses primarily on convergent problems analysis, but also covers divergent problems to assist the practitioner in choosing a proper approach. Root Cause Analysis is a tool that is used to identify the causes of a problem, yet in pursuit of the data to support the validity of the causes, problem solving skills are needed. This workshop includes a number of problem solving exercises which explore how we approach problems and to demonstrate some techniques to enhance effectiveness. Decisions are being made at every step of the process, and are pivotal in determining what paths to take, what data to secure, how to analyze the data, how to render the data for reporting and how proposals will be made for resolution of the problem. In order to enhance the practitioner’s effectiveness in the role of facilitator, decision theory is reviewed. Upon conclusion of the workshop the attendee will have been equipped with a standard approach for facilitating RCA, will have learned a variety of roles that the facilitator plays in the process and will have had have had an opportunity to test these new skills in the workshop.

Course Outline:

TBD

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Design and Process FMEA

Learn how to set up a Design and Process FMEA. Learn the differences between them and how to effectively and efficiently facilitate the meeting necessary to populate the templates. This workshop is an interactive training event and includes recommendation on the particular templates to use, how to estimate the time needed to complete the FMEA and what questions to ask and evidence to seek in navigating the FMEA.

Course Outline:

1. Objectives
2. Motivation
3. Estimation of completion
4. Document control
5. FMEA timing
6. Related tools
7. Preliminary work and set up
8. Templates
9. Facilitation skills
10. FMEA detail, Design and Process
11. Examples

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